Holbrook, M.B. (1994) Chap. 2. The Nature of Customer Value: An Axiology of Services in the Consumption Experience. In: Rust, R.T. and Oliver, R.L., Eds., Service Quality: New Directions in Theory and Practice, Sage, Thousand Oaks, 21-71.

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Research on Customer Service Satisfaction Survey of Engineering Quality Inspection Company—Taking Ruixiang’an Company as an Example

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虚拟社区顾客契合对顾客共创价值的影响
The Effect of Customer Engagement on Customer Co-Creation Value in Virtual Communities

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农商银行柜面服务改进策略研究
Research on Improvement Strategies for Counter Services in Rural Commercial Banks

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服务科学和管理Vol.14 No.1, 全文下载: PDF XML DOI:10.12677/ssem.2025.141008, January 10 2025

宠物经济背景下重庆主城区宠物上门服务满意度提升对策研究
A Study on Strategies for Improving Customer Satisfaction with Pet Door-To-Door Services in the Main Urban Area of Chongqing under the Background of the Pet Economy

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社会科学前沿Vol.14 No.2, 全文下载: PDF XML DOI:10.12677/ass.2025.142111, February 18 2025

基于灰色系统理论的黑龙江省万元GDP用水量分析预测
Analysis and Forecast of Water Consumption of Ten Thousand GDP in Heilongjiang Province Based on Grey System Theory

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管理科学与工程Vol.12 No.6, 全文下载: PDF HTML XML DOI:10.12677/MSE.2023.126110, November 24 2023

AI客服沟通风格对用户复用意愿的影响研究
Research on the Influence of AI Customer Service Communication Style on User’s Reuse Intention

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电子商务评论Vol.13 No.3, 全文下载: PDF XML DOI:10.12677/ecl.2024.1331086, August 26 2024