游客粗暴行为与导游员服务破坏的关系研究:基于领导者–成员交换理论的中介作用A Study on the Relationship between Customer Mistreatment and the Tour Guide Service Sabotage: The Intermediary Function Based on the Theory of Leader-Member Exchange
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服务科学和管理 Vol.9 No.4, July 17 2020, PDF, HTML, XML DOI:10.12677/SSEM.2020.94027 被引量