优化急诊输液间管理模式，提高急诊护理质量

Management Mode Optimization of Emergency Infusion Room to Improve the Quality of Emergency Nursing

摘要: 目的：探讨优化急诊输液间管理模式，以提高急诊护理质量。方法：收集笔者所在三甲医院急诊输液间的输液患者140例，其中随机抽取70名输液患者为对照组，采取传统的输液管理模式，随机选取70名患者为实验组，采用优化的输液管理模式，其中内容主要包括：输液间的合理布局和先进的设施、现代信息化的输液系统、优化的输液流程、人性化温馨服务理念和严格的护理质量监督与管理等。结果：通过对急诊输液间管理模式的改进，不仅缩短了急诊输液患者的等候时间、提高了患者治疗效率、同时患者护理服务满意度和健康教育覆盖率也有明显的提高。结论：通过对急诊输液间的管理模式进行优化改进，能更好的为患者提供安全、优质、高效、便捷、规范的护理服务，缩短了急诊输液患者的等候时间、提高了患者治疗效率、提升了急诊患者护理服务满意度和健康教育覆盖率，同时减轻护士工作压力，有效降低输液潜在风险、提高输液安全性，具有临床实践意义，值得推广与借鉴。

Abstract: Objective: To explore the optimized management mode of emergency infusion in order to improve the quality of emergency nursing. Methods: The 140 patients were collected from the emergency infusion room of the third grade hospital. 70 infusion patients were randomly selected as the control group which adopted the traditional infusion management mode. 70 patients were randomly selected as the experimental group which adopted the optimized infusion management mode. The main contents include: rational distribution of the transfusion room, advanced facilities, modern information infusion system, optimized infusion process, the concept of human services, and strict quality supervision and management of nursing. Results: The improvement of emergency infusion management mode not only shortens waiting time of the emergency transfusion of patient, improves the efficiency of treatment of patients, but also obviously improves patients’ satisfaction about nursing service and the coverage rate of health education. Conclusion: The optimization and improvement of management mode of emergency transfusion room can provide safe, high quality, efficient, convenient and standardized nursing services for patients. It can shorten the waiting time of patients in emergency infusion, improve treatment efficiency, improve patients’ satisfaction about nursing service and the coverage of emergency health education, and reduce the work pressure, reduce the potential risk of transfusion and improve transfusion safety. It has clinical practice significance, and it is worth to popularize and use for reference.